Content Engagement Dashboard
Introduction
The Content Engagement dashboard shows how members engage with educational and preventative content. It supports understanding of emerging themes and the types of information members are seeking.
Metrics
Member Activations
How many members are activated on Sonder
All Content
Total content engagement volume in the selected timeframe
High Risk Content
Engagement with content classified as higher-risk.
Psychosocial Content
Engagement with content classified as psychosocial-related.
Top 5 articles
The top 5 most viewed/engaged content items.
Top 5 content categories
The top 5 most engaged content categories.
How to use this dashboard
The Content Engagement dashboard highlights how members are interacting with educational and preventative content available through the Sonder platform.
Many members engage with digital content before reaching out for direct support. This content can help individuals build practical skills to manage their wellbeing independently and access information when they need it.
Reviewing the most engaged content themes can provide insight into the types of information employees are seeking. For example, trending topics may reflect areas where employees are actively looking for guidance or support.
Organisations often use this dashboard to:
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identify wellbeing themes that are resonating with employees
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inform wellbeing communications and education campaigns
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highlight relevant resources to employees
Content engagement provides an additional lens for understanding workforce needs and complements insights from support cases and wellbeing assessments.