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Face to Face therapy sessions

Sonder provides face to face therapy utilising our network of psychologists in all major cities across Australia, New Zealand and the United Kingdom

While Sonder mainly delivers care through phone and video support, members who would prefer to see a clinician in person can still request face to face therapy.

Our service focuses on delivering seamless, effective, digital support. However, when a member prefers, we do provide a network of in-person locations specifically for booked therapy.

How you access in-person psychology

Sonder is a digital-first service, but if you prefer to meet in person, you can have your psychology sessions face to face at one of our partner locations.

Every pathway starts the same way:

  1. Connect with Sonder. A Care Specialist and/or Registered Nurse will talk through your situation and work out what support you need.
  2. Get referred to the right clinician. If you need structured mental health support, you'll be referred to a:
    • Registered Psychologist, for comprehensive psychological assessment and evidence-based therapy. Psychologists are registered with the relevant regulatory authority in their country of practice (for example, AHPRA in Australia) and have a minimum of 3 years' clinical experience.
    • Clinical Psychologist, for complex mental health presentations or severe conditions.
    • Registered Counsellor: For focused counselling on specific issues
  1. Choose in-person sessions. Tell your Care Specialist or Registered Nurse that you'd prefer face to face and choose a location from the list below. 
  2. Attend by appointment. Psychology/Counselling sessions are booked in advance. In-person sessions are for booked therapy only.

The following locations across Australia, New Zealand and the United Kingdom are available for appointments in-person:

Australia

  • Perth
  • Brisbane
  • Cairns
  • Sunshine Coast
  • Gold Coast
  • Ipswich
  • Townsville
  • Rockhampton
  • Central Coast
  • Sydney
  • Wollongong
  • Newcastle
  • Melbourne
  • Dubbo
  • Adelaide
  • Darwin
  • Canberra 
  • Hobart

New Zealand

  • Auckland
  • Christchurch
  • Dunedin
  • Wellington

United Kingdom

  • London & Greater London

  • Home Counties & Thames Valley

  • Kent, Surrey & Sussex

  • Hampshire & the South Coast

  • Devon, Cornwall & Somerset

  • Bristol, Bath & the Cotswolds

  • East Anglia & Essex

  • Birmingham & the Midlands

  • Manchester & the North West

  • Yorkshire & the North East

  • Glasgow, Edinburgh

  • Belfast, Cardiff

Frequently Asked Questions.

Can I request a face to face therapy session?
Yes. Face to face therapy is available in the locations listed above, subject to clinician availability in your area.

Why does Sonder mainly provide support by phone or video?
Phone and video support aligns with our aim to deliver the right care at the right time. It also gives you a wider choice of clinicians and can mean you're seen sooner.

Will I wait longer for a face to face session?
It can take longer. Arranging face to face sessions depends on clinician availability in your location, so they can take more time to set up than phone or video sessions.

Can I request a clinician who meets a specific preference, such as a female or First Nations clinician?
Yes. You'll have considerably more clinicians to choose from by phone or video than in person, so these preferences are more easily met through virtual support.