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Track my Journey

What is ‘Track my Journey’ and how does it work?

‘Track my Journey’ is a real-time safety scanning feature that allows you and your people to share your location to the Sonder team so they can keep an eye on you when you’re travelling from A to B. The real-time scanning is performed by real people and is completely confidential. To use ‘Track my Journey’: 

  1. Make sure location services are turned on for the app - This ensures accurate monitoring.
  2. Tap the ‘Safety’ tab at the bottom of the home screen.
  3. Tap ‘Track my Journey’
  4. Enter your destination and select your mode of travel (walking, cycling or driving).
  5. Continue your trip; the Sonder team will be monitoring you.
  6. If you go behind schedule or off track, the Sonder team will contact you through the app, by phone or by SMS.
  7. Once you reach your destination, the Sonder team will send you a message asking you to confirm you're okay.

If you go off-track, face an unexpected delay, forget or are unable to check in, the Sonder team will do everything they can to ensure your safety. This may include sending assistance to your location if there is cause for concern.