For Members
Share My Shift
Use this when you're heading into a major event, deployment, or any high-risk work situation.
To start a shift:
- Tap Share my shift on the Safety home screen.
- Add a contact — search by mobile number or Sonder account email.
- Set your shift end time (choose a specific time or use a countdown).
- Optionally add a note (e.g. location, task) to share with your contact.
- Tap Start shift.
Your location is shared for the duration of the shift only. Once the shift ends — or you end it manually — location sharing stops automatically.
Tip: Your shift ends automatically at the scheduled time. You don't need to remember to close it.
Track My Journey + Share
When starting a Track My Journey, you'll now see a Share with someone toggle.
Toggle it on, select a contact, and your live location will be shared with them for the duration of your journey. Tap Stop tracking when you arrive to end the journey and stop location sharing.
Check On Me + Share
The same principle applies to Check On Me. Toggle on Share with someone, select a contact, and they'll be able to see your location until the check-in ends.
If something goes wrong
Tapping I need help during any activity immediately escalates a support case with the Sonder Support Centre. Your shared contact is notified, and if needed, Sonder will contact them before deploying a Responder or escalating to Emergency Services.
For Managers
When a team member shares an activity with you, it appears in your Activities Shared with Me dashboard — accessible from the Safety home screen.
What you can see:
- Each member's name, current status (Live or Offline), and last known suburb
- Activity type (Work Shift, Track My Journey, Check On Me, or Help Alert)
- When the activity started and any notes the member added
Map view — switch to the map to see all active members as pins:
- 🔵 Blue pin = live location (we received a location update successfully)
- ⚫ Grey pin = last known location (device was offline when last checked)
Escalation alerts — if a member raises a Help Alert or an activity goes overdue, the activity card is highlighted in orange. Once the Sonder Support Centre confirms the member is safe, it turns green.
Note: You'll receive an alert through the app if an escalation is triggered — no separate system needed.