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Why do you need my mobile number?

We use your mobile number to help keep you safe, and will never share it with anyone else. This article explains how we use your number.

While we hope we don't ever have concerns for your safety, having your mobile number allows us to send you text messages or call you if:

  • We detect you're in the vicinity of a public safety incident and need to check you're okay

  • You use one of the features of the app such as 'Check on me' but you've not marked yourself as safe at the end of the agreed time. In this case, we'd call you to verify your safety.

We also use your mobile number during the setup of your account, to send you personalised verification messages.

Ensuring your details are current and valid means we can provide support when you need it in the fastest and most effective way. We will never share your information with a third party without your express consent - and we always keep your personal information safe as per our Terms and Conditions and privacy policy.