Booked Therapy Sessions
Our network of counsellors and psychologists provide booked appointments
When a holistic triage reveals behaviours and symptoms that are impacting that person’s daily functioning (ie. they are suffering from a clinical mental health condition) the case is referred to a booked therapy session. Our network of therapists specialise in a wide range of mental health concerns,
How many psychologist sessions do my people have?
While access to Sonder’s service is 24/7 and largely unlimited, the number of sessions are at the discretion of the treating psychologist or counsellor
Some people may require fewer sessions, others may require multiple sessions, and some may require a range of support in line with Sonder’s stepped care model.
How is the number of psychologist sessions determined and who makes that decision?
Whenever the number of sessions comes into question, Sonder’s Clinical Leadership team will review the treatment plan and work with the treating psychologist to ensure that realistic and measurable goals are in place, that progress towards said goals is evidence, and that a specific plan for the number of expected sessions is in place.
Therapy for Minors
Specific to mental health support, Our network of therapists do not provide psychological therapy and counselling to members below the age of 14 and 9 months. We will assess the needs of the minor and their parent/legal guardian and aim to provide direct support to the parent/guardian to facilitate positive outcomes for the Minor.
Face to Face Sessions
We can provide face to face therapy utilising our network of psychologists in all major cities across Australia and New Zealand if the member elects to do so. The availability and wait times for face to face therapy are generally longer when compared to virtual therapy. Our face to face network can cover all major cities across Australia and New Zealand.
Does Sonder offer couples counselling?
If both Psych Services and family access are included for you and your people, then yes, couples therapy is available to partners in a relationship. Both partners will be required to download the Sonder app and provide consent before therapy can commence.
As for how couples therapy works at Sonder, it is a case-by-case basis and is determined by what the most appropriate care is for the individuals. Generally speaking, Sonder’s clinicians will work 1:1 with the person seeking support and sometimes, as part of the individual care plan, the clinician may suggest a session that includes the person’s partner. However, this is completely at the clinician’s discretion and in relation to the care plan they have in place for the person seeking support.
Booked therapy across South-East Asia
Whilst our core product focuses on Aus, NZ and the UK, We partner with trusted local providers for clinical psychological support across Asia and other regions - specifically: India, Indonesia, Singapore, Hong Kong, Macau, Thailand, South Korea, Japan, Malaysia, Philippines, Taiwan, China, Hong Kong, Vietnam, Sri Lanka, Brunei, Pakistan & Bangladesh.
What happens if someone is in treatment with Sonder but is leaving their organisation or graduating from their institution?
If someone is in active treatment with Sonder’s Psych Team or one of its third party providers, Sonder will inform them about the situation and focus on connecting them to relevant community and publicly-available pathways for ongoing support.